Terms of service

Terms of Service

Welcome to PRASTHA Lifestyle. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

PRASTHA Lifestyle offers home essentials, lifestyle products, emergency kits, storage solutions, kitchen accessories, and related products through this website.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Changes become effective immediately upon being posted on this website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate.

However:

  • Product colours may vary slightly due to screen settings.

  • Product availability is subject to change without notice.

  • We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

4. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Incorrect pricing

  • Payment issues

  • Suspected fraudulent activity

  • Incorrect customer information

If your order is cancelled after payment has been received, a full refund will be issued.

5. Payments

We accept secure online payments through the payment methods available during checkout.

Cash on Delivery (COD) may be available for selected products and serviceable PIN codes.

6. Shipping and Delivery

Delivery timelines provided on our website are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

8. Intellectual Property

All content on this website—including text, product descriptions, images, graphics, logos, icons, and designs—is the property of PRASTHA Lifestyle or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for any unlawful purpose.

  • Attempt to gain unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with the operation or security of the website.

10. Limitation of Liability

To the maximum extent permitted by law, PRASTHA Lifestyle shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim relating to your purchase shall not exceed the amount paid for the product in question.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service are governed by the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in Maharashtra, India.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PRASTHA Lifestyle

Email: contact@prasthalifestyle.com

We aim to respond to all enquiries within 24 business hours.